We offer consultancy, technical support, installation and supply of equipment.
Consultancy can help give you an overview of ICT use within yourschool. We can audit your schools ICT provision and network infrastructure or we can simply help you develop your ICT policy and create an ICT development plan for the future.
Technical support can take the form of ad hoc visits, telephone support and remote support or more structured regular appointments to maintain the schools equipment and network.
We pride ourselves on providing schools with best value quotations on both installations and supply of equipment.
Using our fifteen years experience working within primary schools, children’s centres, hospital schools and PRUs we are more than qualified to offer our services for schools that require direction or support.
Services offered include:
- Ad hoc arrangements where by you can call to arrange a consultation or service calls on an as required basis, these are charged as per the standard terms and conditions of engagement.
- Regular six or four hour weekly visits to make sure your equipment is always running at it’s best for a fixed fee per annum. During these visits First Line Support will help to prevent problems arising and resolve any issues that may already be affecting your system. We can advise on the latest hardware and software developments, and have a lot of experience with early years, key stage one and two software and curriculum needs to help push ICT forward within your school.
- Tuition for staff so that they have a better understand of the hardware and software they are required to teach with (Eg. Interactive whiteboard training, Microsoft Office products and tools and School learning platforms). This can be done either in a class teaching situation or as inset days.
Unlike some we also offer installation and supply services making us a complete solution to ICT within schools. We are also both Dell and Microsoft partners allowing us to offer some of the best pricing and advice on the supply of these products.
Give us a call, we aren’t as geeky as you might think!
Right now we are offering a FREE no obligation Consultation of one hour, this can be used to discuss your schools needs or to start to troubleshoot an issue that you have that you just can’t figure out. Only one free consultation per school and subject to availability, booked in on a first come first served basis. First Line Support Education Offer